A totally different look at how we do church.
Believe it or not, statements like these are spoken far too often in our houses of worship. Church goers experience these same things during worship, at rehearsals, in meetings, in the parking lot and more.
Customer Service in God’s House (CSIGH) is my Kingdom Assignment, created to address those behaviors and attitudes that could very well make our “church customers” think about doing business elsewhere. These are those very same attitudes and behaviors that can lessen a church’s opportunities to experience the spiritual and physical growth necessary to further the work of the Kingdom.
So take a look around and think about the customer service challenges your ministry is currently facing. Call me if you have questions. If you’re interested in having the workshop presented to your ministry, I’ll be more than happy to customize it just for you.
Thank you so much for taking the time to explore CSIGH.
INSTRUCTOR AND AUTHOR
Customer Service in God's House
Roz Tandy is the owner and training director of The LUKE Agency; a customer service, job readiness, entrepreneurial and leadership organization founded in 1998. It is committed to promoting attitudes that will raise the standards and expectations a person has of him/herself and others. Roz's dedication, knowledge and vast experiences have made her a highly regarded trainer, facilitator, motivational speaker and presenter.
The name, LUKE comes from an extremely focused mission that is innovativly evolving by maintaining its’:
Consistent Seeking of Knowledge
Products of Excellence
This company is strategically designed to transform both church and business cultures by creatively addressing those less than favorable attitudes and behaviors. These same attitudes and behaviors can too often compromise God’s house, in addition to compromising personal and business relations. This can make both churches and businesses intimidating and unwelcoming to people in need of a safe harbor and who are deserving of exceptional service.
Roz has consciously walked in the shoes and treaded the same life pathways of those desiring the skill sets and finesse necessary to acquire and maintain sustained employment, business ownership and leadership savvy. This is what positions her to make every attempt to understand where people are emotionally, psychologically, socially, culturally and spiritually. This positions her as more measurable and strategically effective in this God driven endeavor.
Roz’s teaching is designed to meet people where they are and to get them moving in the direction/destiny they are designed to reach. She has continued to develop and expand this gift by remembering that the best place to learn is in front of the class as the instructor. The expansion of that gift has continued with the opportunities afforded her to share the CSIGH workshops at The Potter’s House in Dallas, Repairers of the Breach in Las Vegas, Atlanta’s Word of Faith Cathedral, Word of Faith Love Center, Light of Joy, Changing a Generation, Cascade UMC and many others.
Roz is a member of Word of Faith Love Center where Dr. Reginald Garmon serves as pastor and she serves in the Christian Education Department.
She is a life-long learner who believes "it is never too late to be what you could have become."